Question 1

Do I need to register before I visit?

Accepted Answer

Yes, you need to register first at https://app.pantrysoft.com/login/stf-ah before shopping in store. You will only need to register once.

✔️ Create your login credentials
✔️ Complete your registration

If online only pantry:
✔️ Place your order before the deadline
✔️ Pick up during your scheduled pantry time

Please make sure to bring your employee badge and pantry card. If this is your first time, you will receive your pantry card when you come in to shop or pickup your online order.

Question 2

Do I need to register each time I visit the pantry?

Accepted Answer

No, you only need to register once.

Question 3

How do I register?

Accepted Answer

Important — New Members Only
If you have been an AdventHealth Pantry member in the past, please do not register again. You are already in our system, please use the forgot username or forgot password links below.

Step 1: Create Your Login Credentials 
Register at https://app.pantrysoft.com/login/stf-ah 
Click Sign Up
Create a Username and Password 
Leave the Pantry Card # field blank

We will give you your card on your first visit
If you already have a card, staff will link it for you

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Step 2: Log Back In & Complete Registration 
Log in using the Username and Password you just created
Fill out the registration form to complete your account

Your registration is not complete until this step is finished

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Helpful Tips 
Not Sure If You’re Already In The System?

If you need help accessing your existing account, our staff can assist you by emailing us at onlineorders@simpletruthfoundation.org to have your existing account password reset sent to you via email. Or visit our FAQ page: https://www.simpletruthfoundation.org/ah-pantry-faq

Forgot your password?
Use the Forgot Password link on the login page.

Using a phone?
Turn your screen sideways or zoom out for better visibility.

Question 4

Do you have a customer service line?

Accepted Answer

Yes , (352) 250-8843 is our custmer service number. Please call if you need help or have any questions.

Frequently asked questions

Do I need to register before I visit?

Do I need to register each time I visit the pantry?

How do I register?

Do you have a customer service line?

Número de registro de organización benéfica: 27-3684092